Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy, we’re here to help.

✅ Return Window

You may request a return within 30 days of receiving your order. To be eligible, your item must:

• Be unused and in the same condition you received it

• Be in its original packaging

💸 Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, a refund will be issued to your original payment method within 5–10 business days.

🚫 Non-Refundable Items

• Gift cards

• Final sale or clearance items (unless defective)

• Custom or personalized products

🔁 Exchanges

We only replace items if they are defective or damaged. Please email us at [support@aurelton.com] with proof (photo or video) to start an exchange.

📦 Return Shipping

Buyers are responsible for return shipping costs unless the item is defective or incorrect.